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Genova diagnostics customer service number12/27/2023 ![]() Definition of the Genova Diagnostics Inc.may refuse access to the Online Payment System for noncompliance with ![]() You must accept and abide by these terms as presented to you: changes, additions, or deletions are not acceptable, and Genova Diagnostics Inc. If you do not agree to these terms, do not click “Agree,” and do not use the Online Payment service. To agree to these terms, click “Agree” when processing your payment. The “Agreement” between you and Genova Diagnostics Inc. This agreement, together with all updates, additional terms, and all Genova Diagnostics Inc.’s rules and policies, collectively constitute stating the terms that govern your use of the Online Payment System for Genova Diagnostics Inc. This is a legal agreement between you and Genova Diagnostics Inc. ![]() Customers are encouraged to review the Terms and Conditions on a periodic basis for changes and clarifications. reserves the right to change the terms and conditions of Online Payment at anytime. All collection packs referred to on this website have already been delivered to patients after a health care practitioner has ordered our tests. accepts the following credit cards: Visa, MasterCard, American Express, and Discover.Ĭollection packs are shipped to patients and health care practitioners prior to billing for that test. tests are listed in American dollars ($). Charges to your card occur after your lab test is complete, or at the time of your online transaction if your test is already complete. accepts payment online by credit/debit cards only. Please contact ourĪccounts Receivable Business Office at 1.800.522.4762 with any specific questions regarding your invoice. Refunds for account overpayments will be issued to customers as required. Orders for collection packs cannot be placed using the Online Payment System. provides an Online Payment System for the sole purpose of allowing customers to provide payment methods for new lab orders and to pay bills for previously rendered and invoiced services. Please contact Customer Support at 1.800.522.4762 for more information regarding myGDX. Practitioners can place collection pack orders via myGDX accounts using established credentials. can only be ordered by a supervising health care practitioner as dictated by United States federal law. These values have limited clinical utility and are no longer supported in the peer-reviewed literature.Testing from Genova Diagnostics Inc. The "tentative maximal permissible limit" is no longer included in the reference range depiction for certain urine toxic elements on the Metabolomix+ add-on for Comprehensive Urine Elements Profile. Nutrient & Toxic Element/Element Analysis Profile ChangeĪs part of ongoing assessments into the clinical utility of Genova's nutritional testing, whole blood evaluations for tin exposure will no longer be offered as part of the NutrEval's Nutrient & Toxic Elements add-on or the Elemental Analysis profile. These markers have been replaced with D-arabinitol, alpha-hydroxybutyric acid, glyceric acid, glycolic acid, and oxalic acid. The organic acids arabinose, homogentisic acid, and 2-hydroxyphenylacetic acid are no longer part of the organic acid analysis. With the upgrade to the NutrEval profile, some analyte changes have been made compared to previous reports. The name of the Metabolic Analysis Profile (MAP) has been changed to Organic Acids. Services representative is happy to help you and answer any other Updating your inventory of collection packs. Please contact us for assistance as needed with outstanding orders or Patient samples for the discontinued products will no longer be Genova offers similar profiles, please visit What to Expect Next tests 0113, 0091, 0076)ģ610 DNA/Oxidative Stress Marker (8-OHdG)ģ524 Nutrient and Toxic Elements Profile - Blood The following products will be discontinued:ġ008 Allergix Bloodspot IgG4 Food Antibodies Profile 30ġ007 Allergix IgG4 Food Antibodies Profile 90ġ009 Allergix IgG4 and IgE Food Antibodies Profileģ400 TRIAD Profile (Combined tests 0011, 0091, 0075)ģ401 TRIAD Bloodspot Profile (Comb. The New York versions will no longer be available. The CardioION will be replaced with the new ION #3102 and the Cardio Check Profile #3702. The ION suite of products will combine into the new ION #3102. The new Organix Profile will include all the organic acids reported in the Organic Acids Profile along with the addition of the DNA Oxidative Stress marker, 8-OHdG. Aligning the best of the Organix Comprehensive Profile and the Organic Acids Profile into one profile, the Organix #3301. The Organic Acids line of products will be consolidated into the updated Organix. Moving forward, we will consolidate certain profiles as follows: Genova is streamlining some of our current product offerings to pave the way for the most innovative diagnostic solutions.
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